remember to assistance us guard Glassdoor by verifying that you are a genuine particular person. we're sorry with the inconvenience. should you continue to find out this concept, be sure to e mail to let's know you're owning hassle. Aidez-nous à protéger Glassdoor
เทค ณ ห้องประชุมสุพรรณิการ์ วิทยาลัย อี.เทค
Gather all needed details though engaged on customer’s reason to Get in touch with and update tickets depending on the communication or escalate precisely the same to worried Office.
demonstrated practical experience in lead era and business progress within the BPO, contact Centre, or IT solutions industries.
Supporting the customer support Teams with regard on the management and Procedure of associate scheduling and actual-time checking of work queues guaranteeing ideal company amount shipping and delivery
produce and manage effective Operating relationships with friends throughout departments; converse efficiently in both click here oral and prepared sort; accomplish thorough jobs with precision.
conduct basic troubleshooting ways according to the problem and coordinate with other departments when needed.
consumer interactions and provide actionable insights to spice up crew general performance, raise profitability & boost consumer encounter.
you will end up providing Fantastic voice guidance for our shoppers who're enrolled in a personal debt settlement application.
e., "initial call resolution"), and forestall potential challenges Any time probable by educating our Clients and examining their accounts. you'll oversee all issues to resolution, regardless if delegated to other teams.
Proactively develop action options or supply tips to This system on powerful means to achieve program adherence.
Collaborate with many departments to be sure workers receive the mandatory training to excel in their roles and contribute to the general achievements of the corporation.
a bunch of devoted leaders from the Speak to Centre market who will be enthusiastic about generating a exceptional big difference for our
คุณธำรงค์ สุขสวัสดิ์ ประธานบริษัท อี.เทค จำกัด และ ดร.ประเสริฐ กลิ่นชู ผู้อำนวยการวิทยาลัยอี.